Top 100 Retailers Chart 2014 - Health and Beauty
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Specialty retailers selling prestige health and beauty merchandise are facing increased pressure from manufacturers that have been creating upmarket products for mass merchandisers.
Some observers trace the rise in competition offered by mass retailers to the decision Sephora made years ago to display products in an “open-sell” environment, rather than use glass display cases the way most department stores still do. After other specialty chains adopted the open-sell environment, Ulta moved to another level by featuring mass and prestige items in its stores. “There is a common expectation … that most products are available in lots of different places,” says David Rubin, marketing vice president for hair care at Unilever.
Coming off a year in which sales jumped 20.3 percent and online revenues soared nearly 77 percent, Ulta has maintained its upward movement in the current fiscal year. “The team’s accomplishments included improving retail transactions which turned positive, driving continued momentum in our online business, successfully rolling out new brands, completing a smooth conversion of our loyalty program members onto one platform and managing inventory very well,” explains Mary Dillon, Ulta’s chief executive.
So far this year, Ulta's same-store sales have been running in the high single digits. Overall, digital business improved 72.3 percent in the first quarter ended in May.
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