2014년 Top 100 Retailers Chart 2014 - Home Goods

Top 100 Retailers Chart 2014 - Home Goods

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A strong price-to-value proposition is particularly important to today’s home goods shoppers, according to market research firm dunnhumbyUSA. Its Customer Centricity Index ranks IKEA, Bed Bath & Beyond and Williams-Sonoma as the top retailers in seven “key areas that are most important to long-term customer satisfaction.”“Our research shows a clear correlation between high levels of customer centricity and long-term company performance,” says Euan White, dunnhumby USA senior vice president of consumer markets. “Retailers who put the customer at the center of everything are reaping the rewards in sales growth.”Bed Bath & Beyond" has been playing the value proposition to the hilt, increasing sales at a compound rate of 10 percent over the last 10 years. Contributing to its performance are new merchandise categories like home environment, where the retailer has introduced seasonal items like humidifiers. Also contributing to growth is the Cost Plus World Market housewares and home décor chain it acquired two years ago, which has grown to 265 stores.The fast-growing HomeGoods chain, part of the TJX empire, added 35 stores last year while increasing selling space 8 percent. HomeGoods, which enjoyed a 7 percent same-store sales gain in fiscal 2014, plans to add another 35 stores this year.