2014년 Top 100 Retailers Chart 2014 - Home Improvement

Top 100 Retailers Chart 2014 - Home Improvement

https://nrf.com/news/top-100-retailers

 

 

 

Lowe’s and The Home Depot do a lot of business with contractors and other professionals, something many DIYers rely on when looking for expert advice. But plenty of other consumers prefer to do business with smaller dealers, as evidenced by the No. 1 rank for Ace Hardware in the J.D. Power Home Improvement Retailer Satisfaction Study released last month. Consumers rated Ace their favorite primarily because of staff availability, knowledge and courtesy.

 

Ace has been performing at record levels of late, both in terms of sales and earnings. Among the 3,100 independent Ace dealers that report daily POS activity, store traffic and transaction size are rising and same-store sales increased 5.2 percent in the first quarter of this year. CEO John Venhuizen attributed the gains to increases in the heating and lawn and garden categories as a result of the severe winter earlier this year.

 

Menard was cited by dunnhumbyUSA as the most customer-centric retailer in the DIY category. “Menard’s success with customers lies with its strong pricing strategy, as well as promotions that customers saw as meeting their needs,” says Emilie Kroner, dunnhumbyUSA’s head of consumer markets organization engagement. Menard has also been using a “Made in America” theme in promoting its merchandise.